Privacy Policy
Your privacy is our priority. Learn how we protect your data and maintain transparency in our practices.
Quick Navigation
1. Information We Collect
We collect different types of data depending on how you interact with Instructron:
Information You Provide
- Full name and email address
- Role and optional teaching context (for example: grades/subjects taught, school/district, and primary standards used)
- Optional onboarding responses (for example: what you want help with)
- Login credentials (securely stored)
- Content you submit (writing prompts, lesson ideas)
Student Data
When students use Instructron through a school or teacher account, we collect minimal educational information:
- Teacher-defined student identifier (e.g., first name, nickname, or anonymous code)
- Writing submissions and responses
- Progress and time spent on tasks
- Optional learning preferences and interests (if provided)
This data is collected at the direction of educators and/or Educational Institutions and is governed by our Student Data Policy.
Automatically Collected Information
- IP address and approximate location (general geolocation, e.g., city/state)
- Browser, device type, and operating system
- Usage patterns and analytics data
2. How We Use Your Information
Service Delivery
- Operate and improve our services
- Deliver AI coaching feedback to students
- Provide teacher tools and analytics
Communication & Support
- Product updates and announcements
- Support requests and troubleshooting
- Security and compliance monitoring
We may use de-identified and aggregated data to improve our services (for example, performance, reliability, and feature quality). This does not include identifiable Student Data, and we do not use Student Data to train AI foundation models.Learn more about our AI practices
Optional teacher profile fields (like school/district, grades, and standards) help us personalize setup and improve the product (for example: pre-filling settings and prioritizing content for the standards you use). We do not use this information for targeted advertising.
3. When We Share Information
We do not sell personal information and we do not allow advertising, profiling, or marketing based on your usage.
We only share data under these limited circumstances:
- With service providers who are contractually obligated to meet our security standards
- With your consent for specific purposes like demos or partnerships
- To comply with legal obligations
- In business transactions, with continued data protection
4. Student Data Commitments
Privacy-First Design
- Collect only what's needed for the service
- No ads, profiling, or data sales
- Teachers control access to student data
Security Measures
- Encryption in transit and at rest
- Teachers can review learning activity and AI interactions within Instructron
- Regular security audits and updates
AI Provider Data Handling
Model Training: We do not use Student Data to train AI foundation models. When we call third‑party AI provider APIs (such as OpenAI, Anthropic, and Google Gemini), we do so under provider terms intended to restrict the use of customer API data for model training.
Data Retention: AI providers may temporarily retain API data for a limited period (typically up to 30 days) for abuse and misuse monitoring, unless required by law to retain it longer. After that, it is deleted according to provider policies. Retention policies and available controls vary by provider.
Personalization Context: When enabled by teacher settings, we may include limited student learning context (e.g., learning preferences, confidence ratings, and interests) to tailor coaching. We do not include student roster names in AI requests, and we avoid sending teacher-only notes and metadata.
FERPA Compliance: When used by Educational Institutions pursuant to a school or district agreement, Instructron acts as a School Official under FERPA (34 CFR § 99.31(a)(1)), processing student data under the direct control and supervision of the Educational Institution.
Full details at our Student Data Policy.
Looking for our vendor list? See Subprocessors.
5. Your Rights and Choices
Access & Update
Update your account information anytime
Data Deletion
Request deletion by emailing [email protected] (we typically respond within 30 days)
Opt Out
Unsubscribe from non-essential communications
AI Opt‑Out Controls
Teachers can disable AI for an entire class, specific students, or individual activities.
For Student Data submitted through a school, please contact your school directly. We will assist Educational Institutions in fulfilling those requests.
Children's Privacy (COPPA)
Instructron is designed for classroom use and may be used by students under 13 under the direction of an Educational Institution or educator.
- We collect only what's needed to provide the service (for example: a teacher-defined student identifier, educational work/activity data, and optional learning preferences).
- We do not permit targeted advertising in student experiences.
- If you are a parent or guardian and have questions about your child's use of Instructron, please contact your school or teacher first. Schools and districts can also contact us at [email protected] for support with requests.
California Privacy Notice (CCPA/CPRA)
The California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), requires specific disclosures. This summary is provided to make our practices easier to skim.
- In the past 12 months, we collected the categories of personal information described in this policy, including identifiers (e.g., teacher name/email; teacher-defined student identifier), internet/network activity (usage), and approximate geolocation (derived from IP), and educational information (student work/responses).
- In the past 12 months, we disclosed these categories to service providers that help us operate Instructron (e.g., infrastructure hosting, email delivery for teacher accounts, payment processing for teacher accounts) and, when configured, AI model providers for prompt/output processing.
- We do not sell personal information.
- We do not share personal information for cross-context behavioral advertising (targeted ads).
- California residents may have rights to request access, deletion, correction, and additional information about data practices. To submit a request, email [email protected].
6. Data Security
Industry Best Practices
- AES-256 encryption at rest
- TLS 1.2+ encryption in transit
- Role-based access controls
- Frequent audits and security updates
No system is ever 100% immune from risk. We encourage users to create strong passwords and keep them private.
Learn more about our technical safeguards at our Trust Center.
Contact Us
Mailing Address
Instructron, Inc.
21860 Gallop Way
Escondido, CA 92029
USA
Explore Our Trust Center
Get detailed information about our AI practices, data handling, and district support.
Visit Trust & Privacy Center